Timeline interaction URL not working
Oct 16, 2012
I have created a timeline interaction. On one of the steps, I have included a link. I've done this many times successfully. But in this case, I am using the following link:
When I publish or even preview the interaction, Engage is leaving off the .pdf at the end of the link.
I have removed the link and added it back, but it is still doing it.
Can you think of anything that can be causing this?
2 Replies
Good Afternoon, Michael.
Engage has a maximum character limit of 128 characters for hyperlinks.
To workaround this issue, you can create a shortened version of the URL using a URL shortening service like bit.ly or Google's goo.gl, which also allows you to track clicks.
If the content is on an intranet, you could create a redirect URL that is shorter or place a link to the long URL on a page that is a shorter URL.
Please let us know if you need anything else. Thanks!
Perfect! Thank you so much for the quick reply.
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