It seems that every key I press on the keyboard, makes a noise as I am trying to add content to the content area in Tabs -Engage. Does anyone know what to do to avoid this? Despite the noise, I keep adding text and the content continues to be added onto the page. Any suggestions? Thanks!
And one of our support engineers would be happy to take a look at what you're experiencing. It may be helpful to reproduce the issue in a screencast, which you can record here:
Thank you for your e-mail. I have not found an answer to this and have just submitted to you the Engage Tab file and a screencast describing the noise I have been getting. Both of these items have the subject as When Adding Content in Tabs in Engage...A Noise is Made. I look forward to receiving your solution to this. Thank you.
4 Replies
Hi Helena!
I can't reproduce this on my end. Would you like to upload the .INTR file for the interaction you want us to review? You can do that here:
http://upload.articulate.com/
And one of our support engineers would be happy to take a look at what you're experiencing. It may be helpful to reproduce the issue in a screencast, which you can record here:
//www.screenr.com/
After creating your case, please feel free to leave your case number here so I can follow it personally. Thanks!
Hi Helena,
Just curious to know if you found an answer to this. I couldn't track down your case by name. Thanks!
Hi Peter,
Thank you for your e-mail. I have not found an answer to this and have just submitted to you the Engage Tab file and a screencast describing the noise I have been getting. Both of these items have the subject as When Adding Content in Tabs in Engage...A Noise is Made. I look forward to receiving your solution to this. Thank you.
Regards,
Helena Froyton
Thanks, Helena! Looks like we got it. Someone will be assisting you shortly.
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