1 Reply
Peter Anderson

Hey David!

We'd be happy to take a closer look and see what might be going on, but you may want to check your Presentation Options > Publish, and see if your published frame rate is set to 30 seconds. If that's not the issue, please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here: 


Send to Articulate Presenter Package – Articulate Presenter ’09 Help


Upload the resulting zip file from your computer to our server using this upload form: 


Articulate Support - Upload Your Files for Review