Another attachment question

I have been creating pdf attachments in Presenter 09 using the following method:

  1. create hyperlink in PowerPoint 03-07 using the format data/downloads/filename.pdf
  2. Attach file in Presenter using the Add Attachments feature

This method has been working well, however, my client now wants to have them displayed also under the Attachments tab. The reason for the change is because my client has requested that we also include slide handouts, so I saved the presentation as a PDF and added it using the method described above.

However, when I publish, I am unable to open any of the pdfs under the attachments tab.  But I can view the same  pdfs hyperlinked throughout the course..

I hope I am making sense (it's been a long day) - attachments work fine throughout the course, but not when I click on them under the Attachments tab.

Thanks, and I'm hoping that there is an easy fix!

5 Replies
Peter Anderson

Hi Diana,

Would you like to send us your project files so we can take a closer look and work with you to find a solution? If so, please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here: 

 

Send to Articulate Presenter Package – Articulate Presenter ’09 Help

 

Upload the resulting zip file from your computer to our server using this upload form: 

 

Articulate Support - Upload Your Files for Review 

 

Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09, which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so I can follow up with you personally in the forums. And feel free to come back and leave your case number here so I can keep a close eye on it. Thanks!

diana reardon

Peter Anderson said:

Hi Diana,

Would you like to send us your project files so we can take a closer look and work with you to find a solution? If so, please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here: 

 

Send to Articulate Presenter Package – Articulate Presenter ’09 Help

 

Upload the resulting zip file from your computer to our server using this upload form: 

 

Articulate Support - Upload Your Files for Review 

 

Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09, which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so I can follow up with you personally in the forums. And feel free to come back and leave your case number here so I can keep a close eye on it. Thanks!


Hi Peter,

Thanks for the quick reply!  I'm waiting on authorization from the client, then I will upload the Presenter package.

Thanks again,

Diana