Articulate 13 will not publish (Powerpoint 13)

Jan 16, 2014

Hi,

Using Windows 8.1, Powerpoint 13 and Articulate Presenter 13 -- I cannot get the presentation to Pubish. I keep get a 

3 Replies
Christine Hendrickson

Hi Dennis,

Can you tell us if you recently upgraded to 8.1, or if you've been able to publish with that version of Windows successfully in the past?

Please try the troubleshooting steps outlined in the following article:

The Articulate Tab on the PowerPoint Ribbon Is Missing

(This should also resolve an unresponsive Articulate Ribbon)

Also, please make sure that you're working with local project files:

  • Work on your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior. 
  • You should also make sure the directory path to your project files and your published output is less than 260 characters (for example C:\Articulate).
  • Avoid using special characters, accents or symbols in your file names (this includes spaces and underscores).

Additional information regarding "Naming Files, Paths, and Namespaces" in Windows operating systems can be found in the following Microsoft article.

If that doesn't fix the problem, please try repairing Studio '13:

Articulate Support - How to Repair Articulate Studio '13

Let me know if you try the steps above and still see that error when trying to publish. 

Thanks!

This discussion is closed. You can start a new discussion or contact Articulate Support.