Articulate Presenter 360

Hi there Lynn!

Thanks for reaching out, and I see you also reached out in a related discussion here. Since this is a new discussion, we can keep the conversation going here if you'd like. :)

You mentioned in the other thread that you published the file for LMS--are you uploading the output to your learning management system before you test it? 

Keep me posted!

Here is an example of what we are seeing.  We did not have this issue with Articulate Studio 13.  Just now with the 360 version.

We are publishing as SCORM 2004 Version 3.  We have a site where we can preview through a browser.  I sent screenshot of it.  I can upload and test inside the LMS, but typically we use the site for allowing others to preview and approve courses prior to loading into LMS. The underline issue is any underline, not just hyperlinks.  I'll test in LMS now and get back to you.

Hmm, that's really strange. Would you mind sharing a copy of that file with me? 

First, follow these steps to create an Articulate Package. Then, attach the package to a new thread comment here. 

Thanks!

Looks like we replied to each other at the same time. :)

Sounds great, Lynn. Let me know what you find after you test it in the LMS.

It is exactly the same in either view-browser or LMS.

Here is the package.

Hi Lynn,

Thanks for sharing your file with me. After publishing for LMS and testing it on SCORM Cloud, here's what I saw.

Can you click this link to test the published file on  your end? 

Also, I have a hunch that your DPI settings could be causing this issue. Could you double check that you're using 96 DPI? Here's how to switch to 96 DPI. 

So what is wrong with the way I published it.  When I view your file it looks fine.  Are you publishing with HTLM5 as primary? What settings did you set?

I'm not the only person at my company that is seeing the line move. So I'm unsure how to address this if it is a display setting that is doing it. We have 50,000 users.

Hi Lynn, 

I used the same exact publishing settings you used. My hunch is that we have different DPI settings.

If you have something other than 96 DPI on your computer, and you publish the file, that will affect the way the output looks for everyone who views your course.

It doesn't matter what settings your learners have. As long as you, the course author, have the 96 DPI setting, it will look correct after publishing. 

OMG  I feel so dumb.  I did not realize that my display settings for my computer would impact how a course publishes. Wow. Never had that experience before.  I changed my settings but did not republish, so of course it looked the same as before.  Thank you.  I'll try this now.

No worries, Lynn! I'm glad we could put our heads together to figure it out! Let me know how it looks after you republish the file. 🙂

It worked.  Now I need to tell my whole team that they all need to change their computer settings to publish using 360.  Thanks so much.

You're welcome, Lynn! Happy we got it sorted out.