Studio 360 Underlining & Hyperlink issue
Dec 06, 2017
By
Becky McNair
I am having this same issue as another Studio 360 user. I did not find a solution under the comments for that post. All underlining in the training as well as the hyperlink underlines are shifting to cover text. I have retyped all underline words and hyperlinks but this did not resolve the issue.
The course package is in Arial. Our brand guide fonts are Minion Pro, Moriston, Tungsten, and Open Sans. I have also tried Calibri. Changing font does not help. I really need a solution. The customer is not happy about removing the underlining.
11 Replies
Hey Becky!
I'm not sure what thread you are referring to, but please feel free to share so that I can take a peek over there as well.
Thanks for sharing your course. That allowed me to take a look and publish.
I'm not seeing an issue with your underlines/hyperlinks. Here is my published output.
It looks like you were publishing to the web. Were you fully uploading the zipped output to your web server and viewing there as your learner would?
I am having the exact same issue. I am publishing to LMS.
Are you saying that if we view in a browser that it is not moving the underline? Because it seems to be doing that for me.
Thanks for joining the conversation, Lynn! Are you seeing an issue with underlined text and hyperlinks?
You mentioned you published the file for LMS--are you uploading the output to your learning management system before you test it?
Also, what version of Storyline are you using?
Hi Lynn,
You will have to set your system view to small under the Control Panel > Display. That is the only way underlining and links will display correctly now. Hopefully they will update that bug soon. It works normally for me as long as I don't change the display setting.
That does not work. I changed setting and it still shows as this.
Sorry that didn't help Lynn. I'm sure Alyssa will have other options.
Thanks anyway.
Hi Lynn!
This thread is specific to Articulate Online, but it sounds like you may be using another LMS. Are you able to replicate this behavior in SCORM Cloud as well?
If so, would you be able to share your project file so that we can take a closer look?
Please ignore then. Thanks.
Alyssa helped me on Friday.
It was the computer display setting when publishing.
Oh, no worries. Just wanted to check. Glad that Alyssa was able to help you out Lynn :)
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