Articulate Problem: Audio Missing
Mar 01, 2014
I have a serious problem with Articulate’13 and the time is so tight, please help me solve this. I had recorded my audio files, then 2 days later, I went into my powerpoint file to change “sync animations”, and no audio played. So I went to the Audio Editor and Record Narration, but all of my audio files are missing. I searched the forum and found this article - http://www.articulate.com/support/presenter-09/audio-is-missing-or-lost-in-published-presenter-09-presentation. I know that article for Articulate’09, but I have similar problem. I went through all the steps in that, but none of them applied to my situation. I don’t have time to make a diffirent e-learing lesson, and I am concerned this will happen again. Any ideas on why this happen, what can I do to restore my audio files and prevent them on happening again in the future?
I am working on hard drive, not on network drive. I don’t have <presentation>old.ppta file in my folder.
I am confused and concerned. I appreciate if you can rely as soon as possible.
Thanks for your help.
1 Reply
Hi Hanh and welcome to E-Learning Heroes!
We do have a document for Presenter '13 as well and you can find that here.
You only mention a couple of things and there are several listed in the document.
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