articulate studio 09 strange issue

HI all,

Any one experienced strange issue with articulate presenter while publishing courses. I have experienced the issue a course consists of 170 slides when i checked after publishing the course in some of the slides strange square boxes appeared which are not a part of course and also i didnt added in throught the course why its happen... any one experience this problem!!!!!!!!!!!!!

1 Reply
Peter Anderson

Sorry for the trouble, Gnaneswar. Are you able to send us your files so we can take a closer look? Please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here: 

 

Send to Articulate Presenter Package – Articulate Presenter ’09 Help

 

Upload the resulting zip file from your computer to our server using this upload form: 

 

Articulate Support - Upload Your Files for Review 

 

Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09, which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so I can follow up with you personally in the forums. And feel free to come back and leave your case number here so I can keep a close eye on it. Thanks!