Noticed a strange issue while publishing my Articulate Presenter course on LMS. The font size of the narration (CC) text is not stable and changes every couple of slides. Have attached a screenshot to highlight the difference in font size.
Would appreciate if someone could provide their two cents on how to resolve this issue.
I am having the exact same problem when publishing from Presenter '13 for the Web. The course is one that was created using '09. I have reformatted the notes in PowerPoint several times to no effect. I have even selected all notes for a slide, cut them, then used "paste special" to removed formatting, then reformatted.
After publishing and/or previewing in Presenter '13, my notes randomly change font size, just like Aarti shows above. Does not seem to be related to how much text is in each slide notes section.
Not sure if it is related but I see a similar issue in QuizMaker 2013 in the font sizes for incorrect answers. The correct answers below the title "Incorrect" are often too tiny to read. An Articulate Cust Rep is already exploring this with me.
I will check some of my converted '09 Presenter projects in 2013 to see if the font size varies. I have notice that 2013 projects do not appear to follow the size that was used in the original as much more scrolling is required to view the notes.
I may have a fix for your QuizMaker issue. Have you tried making another Feedback master with a larger incorrect answer box? (see below) Apply the new master to lengthier correct or incorrect feedback. I'm not sure if this will solve your issue in QuizMaker '13, but it fixes the same (or similar) problem in Storyline quiz feedback.
I appreciate you checking out some of your '09 projects!
This is an issue that our QA Team is working on. We are aware of some notes inconsistency issues and this will hopefully be corrected in our next update, although I do not have a timeframe to offer on that.
I will flag this thread so that I can update when I can
Tess - That appears to be a fix for the issue I was seeing with Articulate '13.
I am in the process of trying out their latest update (4). I tried update 3 and all it did was crash for me. So far update 4 is working better and I can change the size of the quiz correct / incorrect feedback master as you suggested. I guess in the previous '09 version, this area resized as needed to fit any length of response which was more ideal.
Now if I could only figure out how to display the points per question as was available in the old player in '09.....
I'd first like to just allow my students to see how many points each question is worth - it appears when they print out their results, so this information should be available for display. Perhaps some variable that I can add to a master template or something? This conversation should go to its own thread so I'll stop now, but thanks.
11 Replies
Hi Aarti,
Have you checked to see if fonts are all the same size in the the notes section where you input the notes?
Regards
Nigel
I am having the exact same problem when publishing from Presenter '13 for the Web. The course is one that was created using '09. I have reformatted the notes in PowerPoint several times to no effect. I have even selected all notes for a slide, cut them, then used "paste special" to removed formatting, then reformatted.
After publishing and/or previewing in Presenter '13, my notes randomly change font size, just like Aarti shows above. Does not seem to be related to how much text is in each slide notes section.
Any ideas?
All,
Not sure if it is related but I see a similar issue in QuizMaker 2013 in the font sizes for incorrect answers. The correct answers below the title "Incorrect" are often too tiny to read. An Articulate Cust Rep is already exploring this with me.
I will check some of my converted '09 Presenter projects in 2013 to see if the font size varies. I have notice that 2013 projects do not appear to follow the size that was used in the original as much more scrolling is required to view the notes.
Hi Jeff,
I may have a fix for your QuizMaker issue. Have you tried making another Feedback master with a larger incorrect answer box? (see below) Apply the new master to lengthier correct or incorrect feedback. I'm not sure if this will solve your issue in QuizMaker '13, but it fixes the same (or similar) problem in Storyline quiz feedback.
I appreciate you checking out some of your '09 projects!
Tess
Hi Aarti and Tess!
This is an issue that our QA Team is working on. We are aware of some notes inconsistency issues and this will hopefully be corrected in our next update, although I do not have a timeframe to offer on that.
I will flag this thread so that I can update when I can
Thanks for your response, Leslie. I just uploaded a package with the misbehaving file to Support in case you need more examples to look at.
Case Number: 00386222
Reference ID: ref:_00D30Txo._50040Y7ToY:ref
Thank you Tess.
Just wanted to pop in with an update, as I said that I would
Studio '13, Update 2 is now available here.
Tess - That appears to be a fix for the issue I was seeing with Articulate '13.
I am in the process of trying out their latest update (4). I tried update 3 and all it did was crash for me. So far update 4 is working better and I can change the size of the quiz correct / incorrect feedback master as you suggested. I guess in the previous '09 version, this area resized as needed to fit any length of response which was more ideal.
Now if I could only figure out how to display the points per question as was available in the old player in '09.....
Hi Jeff!
If you are looking for the cumulative points that displayed, that feature is no longer available in '13.
I'd first like to just allow my students to see how many points each question is worth - it appears when they print out their results, so this information should be available for display. Perhaps some variable that I can add to a master template or something? This conversation should go to its own thread so I'll stop now, but thanks.
This discussion is closed. You can start a new discussion or contact Articulate Support.