Attachment issues in Presenter 07

Jan 27, 2012

I am (sadly) using Presenter 07 due to lack of funds to upgrade. I have been having issues with the attachments tab. I've followed my manual's instructions to the T and even used one of the help docs to change my security settings. But still - every time the attachment tab drops down and I click on the link to what should be my attachment, I get nothing. I tried it as a file attachment and I've tried it as a link. Both with the same result. Is there potentially a bug in the 2007 version? Any help would be GREATLY appreciated.

1 Reply
Peter Anderson

Welcome to Heroes, Ali!

Are you still experiencing the attachments issue? If so, and you haven't had any luck trying our troubleshooting solutions, I'd recommend sending us your files so we can take a closer look. Our support engineers would be happy to work with you to find resolution. If that's something you'd like to do, please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here: 


Send to Articulate Presenter Package – Articulate Presenter ’09 Help


Upload the resulting zip file from your computer to our server using this upload form: 


Articulate Support - Upload Your Files for Review 


Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09, which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so I can follow up with you personally in the forums. Thanks!

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