Audio cutting off in Presenter '09

Additional info.....when I build a new slide with this Engage FAQ interaction, the timeline shows 25 seconds before I import the audio...??? The audio is 49 seconds line, and when I preview the slide after the audio is in there, the bar at the top shows 00:25/00.49 but the bar at the bottom shows just 00:25/00:25....??

If I just let the audio play, the entire 49 seconds plays, but if I click in the seek bar near the end, then it cuts short. As I said above, the screen briefly displays 49 seconds as the length and then displays 25 seconds.

I've re-built a very small portion of the engage interaction in a brand new one-screen file. Attached is a screen cap while the audio was playing. Shows 49 seconds on top, 10 seconds at the bottom and will play the entire 49 seconds if I don't touch the seek bar. Also, the marker is not moving across the bottom while the audio is playing.

I'm running out of ideas...anyone else have some?

My client sent me a link to a course developed by a different contractor in the past, and I see the same issue when they used the FAQ interaction in Engage. So is this quirk/issue with the seek bar and audio a known issue? Can someone please respond? Thanks!

Hi Carrie,

I haven't seen this in my own files, but if you'd like us to take a look we'll need a copy of your Presenter package.  You can send it along here.