That definitely doesn't sound right, so I'm glad you reached out to us!
First, are you on the latest update of Presenter 360? To check, click the Articulate tab, then Help and Support, then click About Articulate Presenter. You should see 8.17.16188.0 in the bottom-right corner.
Let me know if you're already on the latest update, and we'll keep digging!
1 Reply
Hi there Erika!
That definitely doesn't sound right, so I'm glad you reached out to us!
First, are you on the latest update of Presenter 360? To check, click the Articulate tab, then Help and Support, then click About Articulate Presenter. You should see 8.17.16188.0 in the bottom-right corner.
Let me know if you're already on the latest update, and we'll keep digging!
This discussion is closed. You can start a new discussion or contact Articulate Support.