Audio quality when using Articulate to publish is poor

Mar 06, 2015

I use Audacity to create MP3 narration, and the sound is crystal clear. I import that same MP3 into my PPTX/Articulate file (Office 2007/Articulate Pro 9) file, and play the audio via Articulates Audio Editor - again it plays crystal clear. When I publish the slides both as Preview and Publish, the audio becomes less crisp and tinny (if that makes sense). Any suggestions?

3 Replies
Ashley Terwilliger-Pollard

Hi Mary Kay,

Have you looked at adjusting the quality settings for audio as a part of the publish? 

You also mentioned an MP3, and although we support a wide range of audio file formats (AAC, AIF, AIFF, M4A, MP3, OGG, WAV, WMA), not all codecs and bitrates are supported. If you encounter issues with audio, we recommend converting your audio files to 16 bit 44 KHZ PCM WAV for best results.

This discussion is closed. You can start a new discussion or contact Articulate Support.