I have a course built in Articulate 09 that has been working well for year in our LMS. We recently found a typo we wanted to correct and while watching the whole course for QA, stopped at slide 12 displaying a Back Only message out of the blue. Can you please help me to find out what is not working since I did not modify the original settings, please? Thank you!
So, in combining the two responses that you've shared here. It sounds as if you have the navigation set to restricted, and the 'Back Only' message that you are referring to is a feature of Presenter '09. It would present itself when a user would hit 'next' prematurely or try to move ahead.
I Leslie! Thank you for consolidating my questions. May be I did not make it clear. The slide is set to forward automatically and instead stops and displays the 'back only' message without me having my hand even close to the mouse.
Well that does make it a bit interesting then Millie :) I've not seen this reported before. Would you be able to share the Articulate Package so that I can have a look?
I was popping back in to ask which slide, as I went through the entire course with no issue. I see where you mentioned Slide 12 above, and went back again, but see no issue with the slide.
Are you able to re-create the issue consistently? How are you publishing/sharing the content?
No, I do not see any problem; however this is a free navigation version. May be that is unrelated. I ended up switching the position of the correct and incorrect answers so the correct answer launches automatically to the next slide and the incorrect answer goes back to the slide/question. I have also published it in a different computer outside my office networking and it worked so far.
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Hi Millie!
I just responded to your post here.
So, in combining the two responses that you've shared here. It sounds as if you have the navigation set to restricted, and the 'Back Only' message that you are referring to is a feature of Presenter '09. It would present itself when a user would hit 'next' prematurely or try to move ahead.
I Leslie! Thank you for consolidating my questions. May be I did not make it clear. The slide is set to forward automatically and instead stops and displays the 'back only' message without me having my hand even close to the mouse.
Well that does make it a bit interesting then Millie :) I've not seen this reported before. Would you be able to share the Articulate Package so that I can have a look?
Let's do that! :)
Hi Millie!
I was popping back in to ask which slide, as I went through the entire course with no issue. I see where you mentioned Slide 12 above, and went back again, but see no issue with the slide.
Are you able to re-create the issue consistently? How are you publishing/sharing the content?
Hi Leslie!
Yes, I did recreate the problem at least five times. We upload the content into our LMS. When I overwrite a course I use CORE FTP.
Do you see the same issue if you test the content in SCORM Cloud? Since I am unable to reproduce, I'm wondering if it's related to your LMS.
I see the problem in my local drive and after uploaded to my LMS.
Do you see the same issue when you view my published course here:
https://cloud.scorm.com/sc/InvitationConfirmEmail?publicInvitationId=9e1f700f-8b59-492b-8bb2-6869eeb59d2d
No, I do not see any problem; however this is a free navigation version. May be that is unrelated. I ended up switching the position of the correct and incorrect answers so the correct answer launches automatically to the next slide and the incorrect answer goes back to the slide/question. I have also published it in a different computer outside my office networking and it worked so far.
Thanks for the update Millie!
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