I am working with Presenter 360. There is one slide which has an animated graph. Every element on the slide is correctly placed and animation is provided to them. In the preview it is perfect. After publish, when i view, it is not the same.
This publish display issue is seen in Chrome, but the same slide when viewed through IE and FireFox is perfect. I am attaching my screen shots here.
Can you tell me what could be the reason for this and how to overcome it?
Thank you for attaching your project! I tested the file on my end and saw the display is different in Chrome just as you stated.
I'd like to get an extra set of eyes on this, so I've started a case on your behalf. Our Support Engineers will take a look at the file and share troubleshooting steps!
I'm excited to follow along to see what the fix is!
3 Replies
Hi,
In continuation with my above issue, I am attaching the presenter package with that one slide. Please help in resolving it.
Thank you
Sajna
Hi Sajna!
Thank you for attaching your project! I tested the file on my end and saw the display is different in Chrome just as you stated.
I'd like to get an extra set of eyes on this, so I've started a case on your behalf. Our Support Engineers will take a look at the file and share troubleshooting steps!
I'm excited to follow along to see what the fix is!
Thank you Lauren.
Christopher reached out to me for further clarifications. Hope it does get resolved.
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