Can't Access Articulate Tools

Sep 25, 2014

Hello all,

I just recented downloaded the latest Presenter 13 updates and now I can't access any of my features, i.e., Import Audio, Sync Animations, etc. Is anyone aware of issues related to my dilemma?



6 Replies
Leslie McKerchie

Hi Kymberley!

I just popped in to check and I do not see any case submissions for you, assuming you are utilizing the same name as displayed here. If you have a case number, I would be glad to take a look.

Based on the image that you shared here, you are working with Storyline and not Presenter and I was unclear of the issue until I saw your post here and Wendy seems to be assisting you.

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