Can't Preview- "cannot display the webpage"

Recently had my laptop rebuilt due to a virus:  Finally got Articulate reinstalled and reregistered yesterday.  Today when I try to preview any project, I get the error message "This Program cannot display the webpage."  I am connected to the Internet via vpn from my home office, Using Articulate Studio 09, Microsoft XP, MS Office 2003.  Any ideas about what's up?  What do I try?

3 Replies
Peter Anderson

Hi Jo,

Sorry to hear about the computer issues lately. Glad you've almost got things back to normal. You may encounter the following message when you preview an Articulate Presenter '09 presentation:

     "This program cannot display the webpage"

Please review the following article for more information:

http://www.articulate.com/support/presenter09/kb/?p=3440

So unfortunately, you may have to uninstall and reinstall your Articulate software one more time, but you'll be up-and-running soon. Let me know if that does the trick. Good luck!