cannot get presenter to show up in panel

Hello,

I cannot get the presenter to show up in the presenter panel. It was there, and now it's not. FRUSTRATED! All i did was swap out the image. Also, when in go to the slide level, because I don't want some of my slides to show the presenter, I have the list of old images that I deleted out. When I go to C:\Program Files (x86)\Articulate\Presenter\objects I see the one and only image I want there. But it will not populate the Presenter panel. Help.

karen

1 Reply
Brian Batt

Hi Karen,

It sounds like you may have a permission issue that is causing problems.  Can you please try the following?

1.  Go to C:\Program Files (x86)\, right click the Articulate folder, and choose Properties

2.  Select the Security tab

3.  For each Group or user name, click on the Edit button & set Full Control to Allow

4.  Rinse and repeat for each group or user name

5.  Click Apply & OK to exit the Articulate Properties window

Reopen PowerPoint and try to replicate the issue.  If you continue to have problems, please let me know.