Cannot hear embedded audio in Presenter

Oct 19, 2020

Hi,

I have imported my ppt slides in Presenter, but cannot hear the audio. These are slides that were recorded with the Slide Show > Record Slide Show. I'm using Power Point 2010.

Appreciate if anyone can tell me how to make this work. Btw, I'm new to Articulate, so I might be missing something very basic.

1 Reply
Lauren Connelly

Hi Yoke!

I'm happy to help! First, which version of Presenter are you using? 

Next, are you hearing other audio files play as expected? Or is it just this one embedded audio file?

Lastly, does the audio play outside of Presenter? 

We're happy to start troubleshooting once we get a few more details to understand what you're experiencing with your Presenter project.

This discussion is closed. You can start a new discussion or contact Articulate Support.