Cannot remove annotations

Hi Solange, and welcome! Yeah, that can be a little confusing. The Clear All button is actually meant to be used while annotating (i.e., like if you're annotating a slide and at some point during the narration you want all the annotations to disappear from view).

Here's how to delete annotations from your slide: on the Articulate menu, click Add Annotations, and when the window appears, click Start Annotation and immediately click Stop Annotation. That will clear the annotations from your slide. More info: https://player.vimeo.com/video/145575671

Hope that helps!

Thanks so much Jeanette ! A little trick for a great solution

Thanks Jeanette - I was just about to post the same question then I found this old post.

Worked perfectly - thanks

I was also stock on this one, but was grateful to find this old post. This may be a good improvement to the program, make deleting annotations more obvious. Thanks!

I am having trouble removing annotations from two slides in my presentation.  I tried your suggestion to start and immediately stop the annotation with no luck.  I am not able to link to your screener demo so it is possible I am doing something wrong.  Any other suggestions?

Hey Laura! Sorry to hear that - the screencast above should be working now. Once you open the Add Annotations window, you should be able to click Start Annotation on the slide that contains the annotation. You can then click Stop Annotation or just let the slide play through. Once you've done that, click the Play button on the annotation window to make sure the annotation isn't there any more. Then click Save & Close to go back to your presentation.

If you do this and then you republish and still see the annotations, it's possible that you're seeing a cached version of the course in your browser. Try clearing your browser cache, or publish to a different folder, and then view your course again and see if that helps.

Thanks for the quick reply.   Tried all you recommended.  Deleted my cache, the publishing folder, etc. Started and stopped the annotation, republished and still see the annotations.  I am baffled.

Hey Laura! Sorry for the frustration; the only other thing I can think that might be causing issues is that perhaps your Articulate Presenter Communicator has become disabled from PowerPoint...this could cause the Annotations feature to not work right. Check out this knowledgebase article for the steps to check whether it's disabled (and if so, how to reenable it):http://www.articulate.com/support/presenter09/kb/?p=1060

If that still doesn't clear things up, I'd recommend submitting a support case so that we can help you out: http://www.articulate.com/support/contact/method.php

Thanks Jeanette, had this problem today and this came in handy. Appreciate the help!

Thanks for this old post. I had the same problem in Articulate 13... 

Thanks for popping in and mentioning that this assisted you Erik :)