A learner says that if they complete a course by hitting the pass score and without viewing every slide for its full duration then the LMS will say the course remains incomplete. But if they retake it and pass plus view every slide to its full duration then they get the completion tick.
I can't see how this is possible.
Putting aside any of the publishing properties (i.e. number of slides viewed VS quiz score), there is no way that slide durations can impact anything like this?