Course freezes for only some users
We have a course created with Articulate presenter. For only a few users, the course freezes at a certain point and doesn't allow the user to advance. One of the user has tried both Chrome: 11.8.800.170 and Internet Explorer: 11.8.800.175. Several others have completed the course without a freeze. The freezing users have tried closing and re-opening (with both resume and non-resume). Any idea what could be wrong with these select user's configurations?