Courses not showing bullet points etc in Chrome and Edge even when published to HTML5 output

Dec 22, 2020

I am using Studio 13' to publish content and realized that depending on the browser not all content shows as intended. It works correctly in Internet Explorer but some of the formatting such as bullet points, etc do not play correctly in the other browsers (Chrome and Microsoft Edge). I was careful to publish to HTML5 knowing that Flash is going away. Is there something that can be set or done so that it plays correctly regardless of browser? We have several thousand users in our LMS all of which use their preferred browser and so I would like if it would show up correctly so they don't think there is a glitch or that the content is wrong.

1 Reply
Leslie McKerchie

Hi Linda and welcome to E-Learning Heroes 😊

Thanks for reaching out and sharing what you are experiencing with your project.

With your permission, I'd like to take a look at your Articulate Package to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.