Custom UI Runtime Error in Articulate Presenter Ribbon - HELP

Feb 26, 2014

I am getting the following error every time I try to add an interaction from the ppt ribbon - An exception occurred while calling function "ArticulateInsert". The exception message is: Application.Run : Invalid request. Sub or function not defined.

I have tried reinstalling the latest build 10 studio '09 software, but this make no difference.

I am running Office 2013 on a 64 bit windows 8.1 machine.

Any ideas from the community? Many thanks.

3 Replies
brent taylor

I got an error message that my ribbon was disabled.  Then I enabled it. 

Now when I try to use Articulate with powerpoint i get the message 'An exception occurred while calling function "ARticulatePreview".  The exception message is:  Application.Run: Invalid request.  Sub or function not defined.' I am using Office 2010.

This discussion is closed. You can start a new discussion or contact Articulate Support.