E-learning blank when published and viewed by the Player?

My SME has created a PPTA with several videos embedded. The PP is 10,937 KB and the Articulate file is 732,567 KB. When I publish the file and then review the Player, it's blank, nothing there. When I upload it into our LMS and try to play it, I get the message that the file can't be found.

I've published many modules the exact same way, so I'm thinking the file is too large. Does anyone have advice or information?

Thanks,

Becky 

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