I have recently made modifications to several engage interactions within my Powerpoint/Articulate presentation but when I re-publish, the updates are not in the displayed in the re-published presentation. I can see the updates when I preview the presentation within the Powerpoint but after re-publishing i cannot see them when prompted to "View Presentation" in the publish successful screen. I have said "yes" to the overright question. Any thoughts?
If you have published an Engage interaction into your Presenter presentation, and then you made a change to the interaction that is not reflected in your published presentation, it's likely you need to update your Presentation Options.
I am having problems with Engage interactions intermittently not updating when I republish. My PC is running Windows 7 and I am using PowerPoint 2010 (32 bit) with Studio 09. The version of Engage is V2.3 1103.112.
Initially I thought the problem was due to using Avast anti-virus software, so I removed this and replaced it with AVG. The problem is still occurring so I checked that Engage/Quizmaker interactions were set to update when republishing (they were). I also checked that PowerPoint had no disabled Add-Ins (none) and checked that the Articulate COM Add-Ins were ticked (they were).
I have updated the presenter options to always update quizzes and engage files
There are no missing add-ins
I have saved the entire presentation in a different location
I have tried to publish to a different location
When I open the engage file from PPT or directly from the source, I can see the updated version, however when I publish, some files are updated but for some, the old versions is displayed..
Any solutions ? ( I cant upload the project as it is confidential)
I have tried to store the project on my C drive, the engage files however are on a common server as several people have to work with them... and if I move them I will have to reconnect them again.
i guess I will have to move the engage files aswell... this thing about having to store in C to get things to work properly is a mess when several people are working on a project :(
When working on an Articulate Presenter presentation in a collaborative environment with other developers, we recommend using the workflow described here to avoid loss of resources, file corruption, and other erratic behavior.
I hope that helps minimize issues with your Engage files. Let us know if you continue running into trouble.
7 Replies
Welcome to Heroes, Glen!
If you have published an Engage interaction into your Presenter presentation, and then you made a change to the interaction that is not reflected in your published presentation, it's likely you need to update your Presentation Options.
Here's how.
I am having problems with Engage interactions intermittently not updating when I republish. My PC is running Windows 7 and I am using PowerPoint 2010 (32 bit) with Studio 09. The version of Engage is V2.3 1103.112.
Initially I thought the problem was due to using Avast anti-virus software, so I removed this and replaced it with AVG. The problem is still occurring so I checked that Engage/Quizmaker interactions were set to update when republishing (they were). I also checked that PowerPoint had no disabled Add-Ins (none) and checked that the Articulate COM Add-Ins were ticked (they were).
I'm working to a very tight deadline.
Please can you suggest anything else?
Hi Alan,
I'd recommend submitting your case to our support team. They'll be able to help you get this resolved quickly. Thanks!
Hi
I have the same problem as Alan above.
I have updated the presenter options to always update quizzes and engage files
There are no missing add-ins
I have saved the entire presentation in a different location
I have tried to publish to a different location
When I open the engage file from PPT or directly from the source, I can see the updated version, however when I publish, some files are updated but for some, the old versions is displayed..
Any solutions ? ( I cant upload the project as it is confidential)
Hi Marie
I seem to recall a problem with saving the project on a different drive to Articulate/Engage/Quizmaker.
Is the project stored on your "C" drive? If not, save a copy there and republish.
I hope that helps!
I have tried to store the project on my C drive, the engage files however are on a common server as several people have to work with them... and if I move them I will have to reconnect them again.
i guess I will have to move the engage files aswell... this thing about having to store in C to get things to work properly is a mess when several people are working on a project :(
Hi Marie
When working on an Articulate Presenter presentation in a collaborative environment with other developers, we recommend using the workflow described here to avoid loss of resources, file corruption, and other erratic behavior.
I hope that helps minimize issues with your Engage files. Let us know if you continue running into trouble.
Thanks, Marie!
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