The presentation is built and we've published once. We made changes to the program and need to republish. When clicking publish, and error message appears: "Error: Could not initialize Articluate Presenter Publish doalog."
I've disabled and re-enabled the Arituclate Communicator and Presentor Ribbon, that didn't help.
It may be that there are too many processes running on the machine. The first, and easiest solution, is to try restarting the computer, if you haven't already.
If the problem continues, have a look at this information:
If you are publishing and the publishing wizard becomes unresponsive please review the following article which outlines suggestions to resolve your issue:
If you have a Dell or Lenovo computer, you may be experiencing a known conflict between SoundMax or Corel WinDVD and PowerPoint, which can cause the preview and publish features in Articulate Presenter to fail (in addition to recording narration, importing audio, syncing animations, and adding annotations). SoundMax and Corel WinDVD often come pre-installed on Dell and Lenovo computers. You will need to uninstall these programs to resolve the conflict they create with PowerPoint. Additional information on this issue can be found here:
1 Reply
Good morning Lisa,
It may be that there are too many processes running on the machine. The first, and easiest solution, is to try restarting the computer, if you haven't already.
If the problem continues, have a look at this information:
If you are publishing and the publishing wizard becomes unresponsive please review the following article which outlines suggestions to resolve your issue:
http://www.articulate.com/support/presenter09/kb/?p=497
If you have a Dell or Lenovo computer, you may be experiencing a known conflict between SoundMax or Corel WinDVD and PowerPoint, which can cause the preview and publish features in Articulate Presenter to fail (in addition to recording narration, importing audio, syncing animations, and adding annotations). SoundMax and Corel WinDVD often come pre-installed on Dell and Lenovo computers. You will need to uninstall these programs to resolve the conflict they create with PowerPoint. Additional information on this issue can be found here:
http://www.articulate.com/support/presenter09/kb/?p=2365
If you have Avast antivirus installed, the publishing process may not complete. For more details on this issue, please see:
http://www.articulate.com/support/presenter09/kb/?p=1182
This discussion is closed. You can start a new discussion or contact Articulate Support.