Receiving an error message when previewing or publishing.

Jan 16, 2020

I am trying to publish/preview the following presentation and I continue to receive an error message.

 

3 Replies
Heather Nelson

I am not sure if this will help, but here is the error I receive. I have also changed the name to shorter version...

<?xml version="1.0" encoding="utf-16"?>
<ErrorReport xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
  <ReportType>Error</ReportType>
  <ApplicationName>Articulate.Presenter</ApplicationName>
  <Version>7.11.1809.1417</Version>
  <SerialNumber />
  <Enterprise>false</Enterprise>
  <Email>HNelson@southernco.com</Email>
  <Date>2020-01-16T09:08:24.955053-06:00</Date>
  <Message>Exception has been thrown by the target of an invocation.</Message>
  <Source>mscorlib</Source>
  <StackTrace>System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---&gt; System.IO.PathTooLongException: The specified path, file name, or both are too long. The fully qualified file name must be less than 260 characters, and the directory name must be less than 248 characters.
   at System.IO.PathHelper.GetFullPathName()
   at System.IO.Path.LegacyNormalizePath(String path, Boolean fullCheck, Int32 maxPathLength, Boolean expandShortPaths)
   at System.IO.Path.NormalizePath(String path, Boolean fullCheck, Int32 maxPathLength, Boolean expandShortPaths)
   at System.IO.Path.GetFullPathInternal(String path)
   at System.IO.FileInfo.Init(String fileName, Boolean checkHost)
   at System.IO.FileInfo..ctor(String fileName)
   at a.h.b.a..ctor(String A_0)
   at a.h.b.b.m(String A_0)
   at Articulate.Presenter.Model.EmbeddedContentCache.a()
   at Articulate.Presenter.Model.EmbeddedContentCache.RefreshCachedCopyIfNeeded(IEmbeddedContentCacheItem embeddedCacheItem)
   at Articulate.Presenter.Model.Player.Internal.PlayerTabData.a(IPowerPointContext A_0, Int32 A_1)
   at Articulate.Presenter.Model.Player.Internal.PlayerTabData.CreateTabs(IPowerPointContext powerPointContext)
   at a.aa.e.b.f.m.j()
   at a.aa.e.b.f.m.h()
   at a.aa.e.b.f.m.g()
   at a.aa.e.b.f.a.ar()
   at a.aa.e.b.f.a.ay()
   at a.aa.e.b.f.a.aw()
   at a.aa.e.b.f.n..ctor(IPowerPointContext A_0, IPublishTarget A_1, RequestData A_2)
   at a.aa.e.b.f.o.e(IPublishTarget A_0)
   at Articulate.Windows.Forms.PublishTargetBase..ctor(IPublishTarget target)
   at Articulate.Windows.Forms.PublishFileTargetBase..ctor(IPublishTarget target)
   at Articulate.Design.Publish.WebTarget..ctor(IPublishTarget target)
   at a.aa.e.b.f.o..ctor(IPublishTarget A_0)
   --- End of inner exception stack trace ---
   at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
   at System.Reflection.RuntimeConstructorInfo.Invoke(BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
   at System.RuntimeType.CreateInstanceImpl(BindingFlags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes, StackCrawlMark&amp; stackMark)
   at System.Activator.CreateInstance(Type type, BindingFlags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes)
   at System.Activator.CreateInstance(Type type, Object[] args)
   at a.aa.e.b.d.b(String A_0, String A_1, Type A_2, Type A_3, Int32 A_4, IProjectContext A_5, RequestData A_6)
   at a.aa.e.b.d.b(IProjectContext A_0, RequestData A_1)
   at Articulate.Presenter.Publish.Publish.a(IProjectContext A_0, RequestData A_1, ProjectFile A_2, IPublisher A_3, IProjectMetadata A_4)
   at Articulate.Presenter.Publish.Publish.PublishContent(ProjectFile projectFile, Cache publishCache, PublishRequestData publishRequestData)
   at a.aa.i.w.a(m A_0)
   at a.aa.i.de(a A_0)</StackTrace>
  <FlashVersion>WIN 32,0,0,255</FlashVersion>
  <PrivateMemory>124,388 K</PrivateMemory>
  <VirtualMemory>598,880 K</VirtualMemory>
  <OSVersion>Windows 7 6.2.9200.0</OSVersion>
  <CLRVersion>4.0.30319.42000</CLRVersion>
  <ProcessorCount>4</ProcessorCount>
</ErrorReport>

Katie Riggio

Welcome, Heather. I'm happy to lend a hand!

First, great to hear that you're working locally and smart move to shorten the file name. 

To best investigate, we'll need access to the Articulate Package. This article outlines the steps. When that's ready, you can send the zip file privately by using this link or attach it publicly as a new reply here

A few questions in the meantime! What publish format are you using? Also, is this error appearing when you try to preview/publish other presentations?

This discussion is closed. You can start a new discussion or contact Articulate Support.