Error message when trying to record

I have never seen this before.  I received an error message when I clicked on "Record Narration."  I am not the one that created the PPT so I don't know if that makes any difference.  (They emailed it to me.)  This is the error I received:

Compile error in hidden module: bConstantsAndAPIDeclarations.  This error commonly occurs when code is incompatible with the version, platform, or architecture of this application. 

Any advice would be appreciated!

Thanks!

Sheri

7 Replies
Sheri  Matt

It seems like there is some disconnect between my system/computer and Articulate.  Nothing happens when I click on different Articulate options (Player Templates, Presentation Options, Publish) and then I get that same error message as above when I click on Record, Annotations, and Sync Animations.