Error trying to import video with Presenter
I get a complete failure error message every time I try to import a video into my presentation using Articulate Presenter.
The video is a .wmv that I extracted using "Save Media As ..." - Presenter recognizes it as a video and starts to import it, then I get the fail and Articulate error message about sending a report.
I have restarted my computer as well as PowerPoint, and I copied the .pptx to a new file, and also tried re-extracting the video. I have made sure there are no pending Articulate updates. No luck.
This is for an enterprise-wide course and I am on a critical deadline for it (of course).