Just wondering if anyone else has this issue. My articulate file will play fine in Chrome but when it launches in Firefox it will only give the infinite spinning loading screen. However if you right click on it then the file will start playing.
We encountered the same problem. There was a bug fix issued in the last release.
However - here is the bigger problem for us.
The customer service engineer at Articulate just told us that to fix the problem we needed to REPUBLISH ALL OUR COURSES using the latest version of Storyline 360. That involves republishing hundreds of courses. Which seems absurd.
Question to the group - Is that how you are correcting the problem?
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We encountered the same problem. There was a bug fix issued in the last release.
However - here is the bigger problem for us.
The customer service engineer at Articulate just told us that to fix the problem we needed to REPUBLISH ALL OUR COURSES using the latest version of Storyline 360. That involves republishing hundreds of courses. Which seems absurd.
Question to the group - Is that how you are correcting the problem?