Highlighted text disappears on preview

Apr 14, 2021

Greetings:

I hope you can help us with the following:

Highlighted text shows fine while editing a slide, but disappears on the preview (and the final file). Sharing screenshots.

It's a system running Windows 10 Pro 20h2, Microsoft Office 365 and Articulate 360. All system drivers, mentioned programs and the O.S. are fully updated.

I couldn't find any similar problems listed so I decided to create a new discussion. 

Any help would be greatly appreciated.

I apologize in advance for my grammar. English is my second language.

 

1 Reply
Ren Gomez

Hi UCOnline,

That's definitely an odd quirk I haven't come across! I just tried to replicate it in Storyline 360 Update 50, and the text still appeared in Preview.

Would you mind sharing your .story file in a case using the link below. Our support engineers will take a closer look and provide next steps!

SHARE YOUR FILE WITH US.