Hyperlinks in the PDF Attachments Not Opening

Nov 05, 2012

I've converted my Word files to PDF and added them to the attachments tab in Articulate. The attachments open in the published file, however, the hyperlinks to web addresses within the PDF file don't work.

How do I get that fixed? Thanks for your help in advance.

3 Replies
Christine Hendrickson

Good morning Sydelle!

What browser are you using to view the published presentation? If you're using Internet Explorer, try using Google Chrome or Mozilla Firefox to see if the hyperlinks function after publishing. If this problem only occurs in Internet Explorer, it may be due to security restrictions in IE. Check out this knowledge base article on supported hyperlink methods. At the bottom, you'll find more information on this issue with IE.

Another option would be to insert the PDF as a web object, instead of an attachment. This knowledge base article walks you through the process. Be sure to check out the video at the bottom of the page. 

Try the suggestions above and let me know if this helps.

Have a great day!

This discussion is closed. You can start a new discussion or contact Articulate Support.