Installoing Update 9 for 2009 Suite

Apr 02, 2013

OK. What am I missing here? When I run the latest update (#9) the box for install, re-install or remove pops up. If I choose reinstall, it simply takes two second to reinstall the version I already have. How am I supposed to go about installing this latest update when it does not seem to behave as all the others did?

2 Replies
Peter Anderson

Hi Dennis, 

Are you using the downloader found on this page? And just to confirm, you're definitely choosing the "Reinstall" option, correct? 

When you go to Articulate > Help > About Presenter from within Presenter, what version does it say you're running? The most recent version should be Update 9 (6.3.1303.2214). 

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