Upgrading to Update 9 Question

I need to install the latest update to Presenter so my course will register in our LMS for users using IE10. However, I'm not sure which option to choose when installing the update.

Do I add/remove Studio '09 programs or reinstall?

Also, why isn't this update found when I try to use the software updater in within Presenter?

2 Replies
Christine Hendrickson

Hi there James,

Sorry that isn't more clear. You should be able to update the program by choosing the "Reinstall" option. 

Update 9 should prompt you when you launch one of the Studio products, but I do understand that it may not always prompt. 

If you have any other trouble installing the update, please let us know.

Thanks!