I have a file that i had recorded before installing windows 10. I am trying to update the audio and it was working fine and then my mic was showing that it wasn't recognized and then all my audio disappeared. when i try to re-record i am not able to record anything. anyone experiencing this issue?
If the issue persists on your local hard drive, see if you're able to record via PowerPoint:
PowerPoint 2010 or later: Go to the Insert tab, click Audio, and choose Record Audio.
PowerPoint 2007: Go to the Slide Show tab, and click Record Narration.
If not, it's likely there's an issue with your sound card or microphone. Make sure your sound card is working and your microphone is plugged into the correct port. You may also need to install the latest drivers for your sound card and microphone.
1 Reply
Hi Susan!
If you're unable to record narration in Articulate Presenter, confirm that your PowerPoint presentation is located on your local hard drive (typically your C: drive). Working on a network drive or an external USB drive can cause erratic behavior.
If the issue persists on your local hard drive, see if you're able to record via PowerPoint:
If not, it's likely there's an issue with your sound card or microphone. Make sure your sound card is working and your microphone is plugged into the correct port. You may also need to install the latest drivers for your sound card and microphone.
This discussion is closed. You can start a new discussion or contact Articulate Support.