I have just up loaded Articulate Presenter onto my Laptop which is running Windows 7 professional. When I go to Preview a set of slides the Publish Preview box comes up but when its finished nothing happensand I do not get the presentation to view.
If you don't, try uninstalling/reinstalling Flash player for Internet Explorer since that is the version of Flash player that Presenter uses to preview. Please do the following in Internet Explorer:
3 Replies
Hi John and welcome to Heroes! The first thing I would recommend doing would be to make sure you don't have any disabled items. See:
http://www.articulate.com/support/presenter09/kb/?p=1060
If you don't, try uninstalling/reinstalling Flash player for Internet Explorer since that is the version of Flash player that Presenter uses to preview. Please do the following in Internet Explorer:
Uninstall your current version of the Flash Player. Follow the steps here:
http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_14157
Download the latest version of Flash:
http://www.adobe.com/go/getflash
If you continue to have difficulty, please try the steps outlined here:
http://www.articulate.com/support/presenter09/kb/?p=2425
If you continue to have difficulty, please submit a case here:
http://www.articulate.com/support/contact/method.php
Hi Justin,
Thanks for the quick response. In the end had to reinstall Flash, articulate and Office but everything is working fine now.
Your help on this one was much appreciated.
Thank You
John h
Hi John. Glad to hear you are up and running!
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