Left hand navigation pane goes MISSING

Sep 05, 2011

Hi all,

I'm relatively new to this forum and I've wondered if anyone can help me.

I created this articulate presentation and it all works fine on my own machine.

BUT... when I FTP the files to my webserver, the left-hand navigation (in RED) on the diagram goes missing!

It's just not there even though on my own PC I can see it!

I have tried re-uploading the files again and again but to no avail.

Does anyone have any ideas please?

Thanks in advance.

1 Reply
Brian Batt

Hi Keith and welcome to Heroes,

If your published Articulate Presenter output plays properly on your local computer, but won't load after you've uploaded it to your Web site, please review the knowledge base article(s) below for possible solutions: 

Presenter '09: 

http://www.articulate.com/support/presenter09/kb/?p=1199 

Presenter 5: 

http://www.articulate.com/support/kb/000605.php

If you continue to have issues, please verify that you're using the latest version of the Articulate software:

http://www.articulate.com/support/presenter09/kb/?p=425

This discussion is closed. You can start a new discussion or contact Articulate Support.