I am creating training using Articulate, and have a lot of video files. I have found that when I publish it, the videos in the first half of the presentation work great, but the second half are blank screens. I am given no warnings, and it says that it successfully published. Is this a file size issue, or something else? Thanks for your help.
I want to confirm that you are working locally as described here. And also want to make sure that you are testing the published content in its intended environment.
Also, have you tried those videos in a new file, just to ensure it isn't the videos themselves? There are some known reasons here why videos may not play.
2 Replies
Hi Zach!
I want to confirm that you are working locally as described here. And also want to make sure that you are testing the published content in its intended environment.
Hi Zach,
I haven't ever seen a file size limit - so I'd doubt it, but out of curiosity, how big are we talking?
More likely, I'd begin by looking into where and how you're publishing the content as described here, and then where you're viewing the published content.
Also, have you tried those videos in a new file, just to ensure it isn't the videos themselves? There are some known reasons here why videos may not play.
Lastly, you'll want to make sure you're on the latest update of Presenter, Update 5.
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