I had to reinstall Windows 7 several weeks ago. I backed up and restored everything and I thought everything was fine. Then I tried to run some of my online courses only to discover that my audio files and video files were simply not there. I REPAIRED Articulate, but that has not accomplished anything. I was asked to install and upgraded version of Flash but that hasn't helped either. Surely there is a solution other than revising each module one at a time. That would represents months of additional work that I cannot do at this time.
Hi, Ed and welcome: Something similar happened to me a few years ago. My computer froze up and when that happened, Studio created (as a safeguard) two versions of my Presenter file. Look at your Presenter file: do you have two versions? One with "old" and one with "new" at the end? That's what happened to me. Basically, I had to delete the "new" one.
Here's an article for troubleshooting the various issues that might be causing your "no audio" issue. Hope it helps. Best, Daniel
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Hi, Ed and welcome: Something similar happened to me a few years ago. My computer froze up and when that happened, Studio created (as a safeguard) two versions of my Presenter file. Look at your Presenter file: do you have two versions? One with "old" and one with "new" at the end? That's what happened to me. Basically, I had to delete the "new" one.
Here's an article for troubleshooting the various issues that might be causing your "no audio" issue. Hope it helps. Best, Daniel
http://www.articulate.com/support/kb_article.php?product=ap9&id=yc8l9g7t0wn8
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