Narration and Annotation not saving

Aug 03, 2015

I have seen a few threads related to this, but the answers don't mean much to me.  My ppt file is updating with each change, but the ppta file is not updating.  Similarly, anything related to PowerPoint (animation, text on slides, text in notes, etc.) is updating, but the Presenter info (narration, annotation, quizzes, etc.) are reverting back to old content.  It's driving me crazy and I can't nail down a final version.  Please help!  I think I may have gotten a published version that works, but as soon as I close the ppt and re-open, it reverts back to the old content, making updates very time consuming because I have to fix old content every time.

5 Replies
Leslie McKerchie

Are you experiencing the issue with a single project or in general?

If in general, I would advise a repair of your software and again, be sure that you are working locally on your C Drive.

If it's just one particular file, you may want to try the following solution:

You may be able to resolve PowerPoint file corruption in this manner:

  1. Open a new, blank presentation in PowerPoint.
  2. Go to the Home tab, click the drop-down arrow beside New Slide, and choose Reuse Slides.
  3. In the Reuse Slides panel, click the Browse button and choose Browse File.
  4. Browse to your original PowerPoint file and click Open.
  5. At the bottom of the Reuse Slides panel, mark the box to Keep source formatting.
  6. Right-click the first slide in the Reuse Slides panel and select Insert All Slides.
  7. Save the new presentation and republish.

Note: Articulate resources, such as audio and video, will need to be inserted again into the new presentation. You may need to export the narration from your original presentation, then import it into the new presentation.

If that doesn't do it for you, then I would advise that you reach out to our support team here so we can understand if something else is going on.

This discussion is closed. You can start a new discussion or contact Articulate Support.