In a recently published set of modules, I noted this behavior in all of them... the navigation panel overlaps the bottom part of the presenter panel. I'm wondering whether this is template-related, because I have a different set of modules with the same scheme that displays as it should -- one panel below the other. Any ideas from the group?
Yes, it sounds like you have a corrupt player template. Can you try republishing that project with the Corporate Communications template? If it works as expected there, then just recreate your Player Template & republish your project.
Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09 which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so we can follow up with you in the forums.
3 Replies
Hi Dave,
Yes, it sounds like you have a corrupt player template. Can you try republishing that project with the Corporate Communications template? If it works as expected there, then just recreate your Player Template & republish your project.
Yikes, Brian... I just republished using the Corporate Communications template, and had the same overlap.
I'll think on this some, but in the meantime, what else might you suggest?
Thanks!
Hi Dave,
I would suggest you submit a case by following the steps below.
Please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here:
Send to Articulate Presenter Package – Articulate Presenter ’09 Help
Upload the resulting zip file from your computer to our server using this upload form:
Articulate Support - Upload Your Files for Review
Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09 which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so we can follow up with you in the forums.
This discussion is closed. You can start a new discussion or contact Articulate Support.