Over the last few months when I am working Presenter seems to be making a new version of the file I am working on and naming the older one: blahblah-old.ppta
It's not stopping anything from working but makes things a bit cluttered when it gets to blahblah-old5.ppta and i have six version of what was once one file.
Is there a reason it has started doing this? Is there a setting that can be modified to stop it occuring?
Thanks for your input Steve - it doesn't quite answer the question as i use Office 2010 at home and at work but if I read the forum correctly it could perhaps be possible it creates the file when i switch from working at home or the office, or perhaps when I back up my work by copy and pasting it to the shared drive at work.
I will have to wait until it does it again and look at what was happening at the time.
Had this problem again yesterday - Using office 2010 at work with a file I haven't worked on at home and as the articles Ron posted, I lost audio on the Presenter slides (audio on inserted flash player was fine).
If you weren't able to retrieve your audio using this troubleshooter, I'd recommend uploading your files so we can take a closer look. Please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here:
Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09, which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so I can follow up with you personally in the forums. And feel free to come back and leave your case number here so I can keep a close eye on it. Thanks!
Ok thanks to help from Jayem in the support staff I have this figured.
the ...old.ppta file is created when saving and returning back to Presenter from Articulate Engage. If you are accessing the file from a USB drive it will create an ....old.ppta file each time you use Engage when you save and return to presenter.
If you copy and paste your file from a location (USB or a place on the same drive or a different drive) and then open the file from that location then the first time you use Engage and then save and return to Presenter, it will make an ...old.ppta file. Anytime you use that file again and use Engage it will not make an ...old.ppta file.
Copy and pasting files is a bad idea anyway as someone told me here you will lose all your flash video links.
If you open a Presenter file and use the 'save as' function to save your file to a location on the same or different drive then open that file from that location, then use Engage - It will not create an ...old.ppta file.
So in future I will be using 'save as' to put the file on my USB and then when I use a different computer I will 'save as' onto that computer.
I'm pretty happy to have an answer to this one as it has been bugging me for ages andnow I won't lose sound files.
11 Replies
There may be some information here that could help - http://www.articulate.com/support/presenter09/kb/?p=643
hit post too quick - here is another Knowledge base article that could help - http://www.articulate.com/support/presenter09/kb/?p=2470
Thanks for your input Steve - it doesn't quite answer the question as i use Office 2010 at home and at work but if I read the forum correctly it could perhaps be possible it creates the file when i switch from working at home or the office, or perhaps when I back up my work by copy and pasting it to the shared drive at work.
I will have to wait until it does it again and look at what was happening at the time.
Had this problem again yesterday - Using office 2010 at work with a file I haven't worked on at home and as the articles Ron posted, I lost audio on the Presenter slides (audio on inserted flash player was fine).
Any idea anyone?
Hi James,
If you weren't able to retrieve your audio using this troubleshooter, I'd recommend uploading your files so we can take a closer look. Please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here:
Send to Articulate Presenter Package – Articulate Presenter ’09 Help
Upload the resulting zip file from your computer to our server using this upload form:
Articulate Support - Upload Your Files for Review
Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09, which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so I can follow up with you personally in the forums. And feel free to come back and leave your case number here so I can keep a close eye on it. Thanks!
Peter - I'm curious do you need me to make a package that includes the current presenter file and the old.ppta file?
Yeah, thanks James. Please include all files, especially the ones you're having the issues with.
Peter,
I have uploaded the package as a zip (Case #00266914 ) and the old.ppta version file that goes with it (Case #00266915).
Thanks again for your help.
Sure thing, James. Looks like we've received it and someone will be assisting you shortly.
Ok thanks to help from Jayem in the support staff I have this figured.
the ...old.ppta file is created when saving and returning back to Presenter from Articulate Engage. If you are accessing the file from a USB drive it will create an ....old.ppta file each time you use Engage when you save and return to presenter.
If you copy and paste your file from a location (USB or a place on the same drive or a different drive) and then open the file from that location then the first time you use Engage and then save and return to Presenter, it will make an ...old.ppta file. Anytime you use that file again and use Engage it will not make an ...old.ppta file.
Copy and pasting files is a bad idea anyway as someone told me here you will lose all your flash video links.
If you open a Presenter file and use the 'save as' function to save your file to a location on the same or different drive then open that file from that location, then use Engage - It will not create an ...old.ppta file.
So in future I will be using 'save as' to put the file on my USB and then when I use a different computer I will 'save as' onto that computer.
I'm pretty happy to have an answer to this one as it has been bugging me for ages andnow I won't lose sound files.
Thanks all the people who helped out on this!
Awesome, James. Thanks for sharing your solution, and glad to hear things are working smoothly.
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