Please Stop Me from Jumping off the ROOF!!!

Mar 13, 2014

Sonya DeBurr
By Sonya DeBurr

I don't know if you can help with THIS...

I am two days behind a deadline because I had to update some files and in the process lost all of my audio.  I'm not sure how to get it back without having to individually add them again.  All I did was make the changes and saved the file with an addition on the name of v.2.  I don't know if that disassociated the audio or not, but I don't have any.  I have 9 modules that were supposed to be done on Tuesday.  30 minutes worth of changes... grrr...

If you can help me with that, I can come off of the roof! 

4 Replies
David Anderson
10 years ago03/13/14 at 9:32 am (UTC)

Hi Sonya -

Do you see an -old.ppta file in your folder? If you do, you can easily reconnect it with your PowerPoint file to restore your missing audio.  Here’s how:

  1. Close PowerPoint.
  2. Rename or delete the new (empty) ppta file to break its link with the PowerPoint file.
  3. Then, make sure the PowerPoint file and the original ppta file (i.e., the -old.ppta file) are located in the same folder.
  4. Remove “-old” from the ppta file name, so it has the same name as the PowerPoint file.

As long as the PowerPoint file and the original ppta file are in the same folder and have the same name, they'll re-link and your audio will be restored.

If that doesn't help, open a support ticket with us so we can take a closer look.

David

Sonya DeBurr
10 years ago03/13/14 at 9:49 am (UTC)

Hi David!

ChristineHendrickson responded to an email I sent before I was able to log into theforum (password issues… not a good day) and gave me other advice thatunfortunately did not work.  I just told her that YOU helped me.

I’d actually already tried the steps below (found them onthe internet) and it didn’t work BUT I decided to go back to an OOOOOLD pptafile and it reconnected.

Thank you!

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