Presenter '09 course not resuming on LMS
Apr 08, 2014
I have three courses sitting on a client's LMS and on SCORM cloud and none of them are resuming where the learner left off. They all go back to the beginning. I have identified the following which looks like something could be wrong, but have no idea how to solve the issue. INitially I get last viewed slide=8, but then it changes to last viewed slide=1.
The player template flag is set to 'Prompt to resume on presentation restart' and 'When running in LMS ignore flash cookie'.
143:Tue Apr 08 2014 14:01:55 GMT+0100 (GMT Daylight Time) - strResult=viewed=1,2,3,4,5,6,7,8|lastviewedslide=8|
144:Tue Apr 08 2014 14:01:55 GMT+0100 (GMT Daylight Time) - intSCORMError=0
145:Tue Apr 08 2014 14:01:55 GMT+0100 (GMT Daylight Time) - Returning viewed=1,2,3,4,5,6,7,8|lastviewedslide=8|
146:Tue Apr 08 2014 14:01:55 GMT+0100 (GMT Daylight Time) - In GetStatus
147:Tue Apr 08 2014 14:01:55 GMT+0100 (GMT Daylight Time) - In ClearErrorInfo
148:Tue Apr 08 2014 14:01:55 GMT+0100 (GMT Daylight Time) - In IsLoaded, returning -true
149:Tue Apr 08 2014 14:01:55 GMT+0100 (GMT Daylight Time) - In SCORM_GetStatus
150:Tue Apr 08 2014 14:01:55 GMT+0100 (GMT Daylight Time) - In SCORM_ClearErrorInfo
151:Tue Apr 08 2014 14:01:55 GMT+0100 (GMT Daylight Time) - In SCORM_CallLMSGetValue strElement=cmi.core.lesson_status
152:Tue Apr 08 2014 14:01:55 GMT+0100 (GMT Daylight Time) - In SCORM_GrabAPI
153:Tue Apr 08 2014 14:01:55 GMT+0100 (GMT Daylight Time) - SCORM_GrabAPI, returning
154:Tue Apr 08 2014 14:01:55 GMT+0100 (GMT Daylight Time) - Call LMSGetValue
155:Tue Apr 08 2014 14:01:55 GMT+0100 (GMT Daylight Time) - strResult=incomplete
156:Tue Apr 08 2014 14:01:55 GMT+0100 (GMT Daylight Time) - intSCORMError=0
157:Tue Apr 08 2014 14:01:55 GMT+0100 (GMT Daylight Time) - Returning incomplete
158:Tue Apr 08 2014 14:01:55 GMT+0100 (GMT Daylight Time) - strStatus=incomplete
159:Tue Apr 08 2014 14:01:55 GMT+0100 (GMT Daylight Time) - Returning Incomplete
160:Tue Apr 08 2014 14:01:57 GMT+0100 (GMT Daylight Time) - In SetDataChunk strData=viewed=1,2,3,4,5,6,7,8|lastviewedslide=1|
161:Tue Apr 08 2014 14:01:57 GMT+0100 (GMT Daylight Time) - In ClearErrorInfo
162:Tue Apr 08 2014 14:01:57 GMT+0100 (GMT Daylight Time) - In IsLoaded, returning -true
163:Tue Apr 08 2014 14:01:57 GMT+0100 (GMT Daylight Time) - In SCORM_SetDataDChunk
164:Tue Apr 08 2014 14:01:57 GMT+0100 (GMT Daylight Time) - In SCORM_ClearErrorInfo
165:Tue Apr 08 2014 14:01:57 GMT+0100 (GMT Daylight Time) - SCORM_CallLMSSetValue strElement=cmi.suspend_data, strValue=viewed=1,2,3,4,5,6,7,8|lastviewedslide=1|
166:Tue Apr 08 2014 14:01:57 GMT+0100 (GMT Daylight Time) - In SCORM_GrabAPI
167:Tue Apr 08 2014 14:01:57 GMT+0100 (GMT Daylight Time) - SCORM_GrabAPI, returning
168:Tue Apr 08 2014 14:01:57 GMT+0100 (GMT Daylight Time) - Calling LMSSetValue
169:Tue Apr 08 2014 14:01:57 GMT+0100 (GMT Daylight Time) - strResult=true
170:Tue Apr 08 2014 14:01:57 GMT+0100 (GMT Daylight Time) - Returning true
171:Tue Apr 08 2014 14:11:55 GMT+0100 (GMT Daylight Time) - In SetDataChunk strData=viewed=1,2,3,4,5,6,7,8|lastviewedslide=1|
172:Tue Apr 08 2014 14:11:55 GMT+0100 (GMT Daylight Time) - In ClearErrorInfo
173:Tue Apr 08 2014 14:11:55 GMT+0100 (GMT Daylight Time) - In IsLoaded, returning -true
174:Tue Apr 08 2014 14:11:55 GMT+0100 (GMT Daylight Time) - In SCORM_SetDataDChunk
175:Tue Apr 08 2014 14:11:55 GMT+0100 (GMT Daylight Time) - In SCORM_ClearErrorInfo
176:Tue Apr 08 2014 14:11:55 GMT+0100 (GMT Daylight Time) - SCORM_CallLMSSetValue strElement=cmi.suspend_data, strValue=viewed=1,2,3,4,5,6,7,8|lastviewedslide=1|
3 Replies
Hi Beth!
How does your content behave if you test it in SCORM Cloud? Are you able to replicate?
Initially they didn't resume on SCORM cloud either. I have reduced the length of the name of one of the modules and now that is resuming but that trick doesn't work for the other two.
Beth
Interesting.
I think we may need to take a look at what you are working with.
Would you be able to package your course and submit it to us?
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