presenter 13 audio files dropping off

May 27, 2019

I'm really frustrated and have spent many hours trying to troubleshoot lost audio. 

I'm losing some (not all) audio files from some slides in my Presenter file. I've looked the related help resources and cannot find older versions with the audio in tact.   I had a complete, in tact version, made some volume adjustments, saved the file (same file name) and when I reopened, some audio was missing.
Please advise.

Thanks in advance for your help.

Linda

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