Presenter 5 files suddenly stopped working in Firefox
Jun 27, 2012
For the past month, I've been creating elearning modules with Presenter 5 and they've run beautifully in Firefox, IE, and Chrome. They suddenly no longer work in Firefox. Could this problem be related to the version of Flash I'm running? My system automatically updates when a new version of Flash is available. I'm running version 11.3.300.262.
I saw the posts from several years ago about Flash version 10 and the Flash Updater ... but I'm sure I was running version 11 earlier this month when everything seemed to work just fine, so I'm hoping I don't have to roll back to version 10.
Any thoughts or suggestions?
Thanks,
Kathy
1 Reply
Welcome to Heroes, Kathy!
Would you mind submitting a ticket on this so our support staff can take a closer look into it? You can do that here, and someone will contact you shortly. Thanks!
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