Presenter Publishing Error

Hello! I keep getting a publishing error on a particular presentation. The error pops up after it says "Generating Quiz slide 15 of 15" (we end the presentation with a quiz). Within the error box, it says "Unable to cast object of type 'a.aa.e.b.d.ac' to type 'a.aa.e.b.d.ad'" What does this mean? I really don't want to re-do this presentation!

9 Replies
Leslie McKerchie

Hello Tara!

Sorry to hear that you've run into an error and unfortunately that's not one that I'm familiar with. I've seen another user report a similar sounding issue here, but it was related to SmartArt.

If you could share your Articulate Package, that would be helpful so that we could take a look.

Leslie McKerchie

Hey Tara!

Thanks for sharing your file and allowing me to take a look.

Your course published for me.

You can check out the zipped published output file here as well as the uploaded published version on SCORM Cloud here.

If you continue to experience difficulty publishing, you may want to repair your software.

Ashley Terwilliger

Hi Nathan,

Sorry to hear you've run into this too. Have you successfully published in the past? It doesn't seem that we got to the root cause of this with Tara, so I'm not sure what caused it. I'd love to have you work with our Support Engineers, as they'll be able to dig into your computer set up a bit more than we can do in ELH!  Let me know if you reach out to them here, and I'll follow along!