I am previewing my slides for the first time since creating this particular course and discovered that it has removed the slide design (I used the butterfly design from the pre packaged slide designs) and it keeps pasting one of the photos from the course onto every slide. At first, I thought I had caused the photo pasting. I went back and deleted them off of every slide, but they keep reappearing each time I preview. Please help!
I'd recommend sending us your files so we can take a closer look. Please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here:
Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09, which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so I can follow up with you personally in the forums. And feel free to come back and leave your case number here so I can keep a close eye on it. Thanks!
2 Replies
Hi Tina!
I'd recommend sending us your files so we can take a closer look. Please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here:
Send to Articulate Presenter Package – Articulate Presenter ’09 Help
Upload the resulting zip file from your computer to our server using this upload form:
Articulate Support - Upload Your Files for Review
Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09, which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so I can follow up with you personally in the forums. And feel free to come back and leave your case number here so I can keep a close eye on it. Thanks!
Hi Tina!
Curious to know if grouping the images and saving them as a PNG resolved the issue for you? Hope so...
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